Privacy Policy

This privacy policy sets out how the personal data provided by the DATA SUBJECT will be processed. This policy is expressly and fully accepted by the DATA SUBJECT from the moment they provide their personal data for the use of the website or the services offered by the DATA CONTROLLER, given that such communication is always voluntary and constitutes an explicit act of acceptance of the terms regarding the processing of their personal data for the purposes communicated by the DATA CONTROLLER.

For the purposes of Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data, and Organic Law 3/2018, of 5 December, on Personal Data Protection and Guarantee of Digital Rights, the details of the DATA CONTROLLER are clearly and transparently provided below.

1. IDENTIFICATION OF THE DATA CONTROLLER

The Data Controller of your personal data is the company ASISTECOIL, S.L.U., with Tax Identification Number B-16986275, and registered office at C/ RAMÓN Y CAJAL, Nº 5 – OFICINA 14 – C.P. 28100 ALCOBENDAS, MADRID, SPAIN.

The DATA CONTROLLER implemented appropriate security measures in its facilities, systems, and processing activities. All technical means at its disposal have been established to prevent the loss, misuse, alteration, unauthorised access, and theft of the data provided by the DATA SUBJECT, thereby safeguarding its integrity and confidentiality.

Failure to provide the requested personal data or to accept this privacy policy will make it impossible to provide the services requested by the DATA SUBJECT.

2. HOW DID WE OBTAIN YOUR PERSONAL DATA?

The personal data we process were provided by the DATA SUBJECT through the contact methods available on our website, including web forms.

It is the responsibility of the DATA SUBJECT to ensure the accuracy and truthfulness of the information provided and to notify us of any changes so that the data can be kept up to date.

3. PURPOSES OF PROCESSING

We process the personal data you provide through the website forms for the following purposes:

  • Contact Form: To manage your enquiries, questions, or requests for information regarding our services.
  • Employment Form (CV): To manage your application and assess your professional profile for current or future vacancies in our company.
  • WhatsApp / Chat: To handle quick enquiries via our support line. Please note that by initiating the conversation, you consent to the processing of your data for this purpose.
  • Site Security (hCaptcha): We use hCaptcha to verify that interactions on our forms are performed by humans and not by malicious bots. This collects technical data, such as IP address and browsing behaviour, to ensure the security of the website.

4. LEGAL BASIS FOR PROCESSING.

The legal basis for processing your personal data is:

  • Explicit consent: When you tick the box accepting the privacy policy on our forms.
  • Legitimate interest: To ensure the security of the website using tools such as hCaptcha.

5. CATEGORIES OF DATA COLLECTED

ASISTECOIL, S.L.U. processes the personal data provided by users through the various forms on our website. Depending on the purpose, the following categories of data are collected:

A. Identification and contact data (Contact Form and WhatsApp).

Purpose: To manage enquiries, requests for quotes, or commercial communications.

Data: First and last name, email address, telephone number, company, and technical data from the WhatsApp account if this channel is used.

B. Professional and academic profile data (Job Application Form).

Purpose: To manage recruitment processes and assess applications for positions within the company.

Data: First and last name, email address, telephone number, professional experience, academic background, and any other information included in the CV submitted by the user.

C. Technical and browsing data (Security and Analytics Tools).

Purpose: To ensure website security (bot prevention), measure traffic, and improve the user experience.

Data: IP address, browser type, operating system, duration of visit, pages visited, and interaction behaviour with the website (collected via first-party cookies, third-party cookies, and hCaptcha).

6. DATA RETENTION

  • Enquiries: Data will be retained for as long as necessary to resolve your enquiry and for a maximum of 1 year following the last interaction, unless a longer legal obligation applies.
  • Applications (CVs): CVs received will be retained for a maximum of 2 years for active or future recruitment processes. If the candidate is hired, their CV will be retained for 6 years together with the rest of their employment documentation.

7. DATA RECIPIENTS

Your personal data will not be disclosed to third parties, except in the following cases:

  • Your data may be shared with data processors who provide services necessary for our business activities (e.g., tax and accounting advisory services), with whom appropriate data processing agreements have been signed in accordance with data protection regulations.

The DATA CONTROLLER informs the DATA SUBJECT that any other data transfer that may be required will be communicated in an express, precise, and unequivocal manner, specifying the recipients of the information, the purpose for which the data will be used, and the nature of the data disclosed. Where required by law, the explicit, unequivocal, specific, and informed consent of the DATA SUBJECT will be obtained in advance.

8. INTERNATIONAL DATA TRANSFERS

For the technical management of the website, ASISTECOIL, S.L.U. uses services from technology providers whose servers may be located outside the European Economic Area (EEA), primarily in the United States.

We use third-party tools that may involve international data transfers, such as:

  • hCaptcha: Intuition Machines, Inc. (USA.).
  • Google Analytics: For statistical analysis (USA).

Google and Intuition Machines – hCaptcha – are certified under the EU–US Data Privacy Framework, which ensures that participating US companies comply with data protection standards equivalent to those in the EU. For further information, we recommend consulting their privacy policies.

We use WhatsApp Business to manage communications with our clients and users. This tool is owned by Meta Platforms, Inc.

By interacting with us via WhatsApp, you agree that your personal data (including your phone number, profile name, and message content) may be transferred to and processed on Meta’s servers located in the United States.

Further information on Meta’s privacy and security policies can be found on their official website.

9.-MINORS.

Minors should refrain from providing any personal data through our website https://www.asistecoil.net/. In any case, the DATA CONTROLLER is not responsible for the accuracy or truthfulness of the data submitted by the User and, therefore, cannot verify their age.

10. DATA SUBJECT’S RIGHTS

You are informed about the possibility to exercise the following rights regarding the personal data provided: right of access, rectification, erasure (right to be forgotten), restriction, objection, data portability, and the right to withdraw consent. To exercise these rights, you may submit a written request to ASISTECOIL, S.L.U., at the postal address C/ RAMÓN Y CAJAL, Nº 5 – OFICINA 14 – C.P. 28100 ALCOBENDAS, MADRID, SPAIN.

The request must include: first and last name of the DATA SUBJECT, a copy of their ID card and, where applicable, that of their legal representative, along with proof of representation, a description specifying the request, postal address for notifications, the date and signature of the requesting party, and any supporting documents relevant to the request. If the request does not meet the specified requirements, it will be returned for correction. Regarding the right of access, it will only be denied if the request is submitted by someone other than the data subject. No fee will be charged for exercising these rights.

If consent was granted for a specific purpose, you may withdraw that consent at any time, without affecting the lawfulness of the processing based on consent provided prior to its withdrawal.

The DATA SUBJECT is informed of their right to lodge a complaint with the Spanish Data Protection Agency (AEPD) and/or seek its protection, particularly if they consider that they have not obtained a satisfactory answer from the DATA CONTROLLER in the exercise of their rights, either via the agency’s electronic headquarters (www.agpd.es) or by sending a written request to its postal address (C/Jorge Juan, 6, 28001-Madrid).

The DATA SUBJECT declares that they have been informed of the conditions regarding the protection of personal data in accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data, and grants their consent for the processing of their personal data for the purposes described above, in the manner and for the purposes set out in this Privacy Policy.

The DATA CONTROLLER reserves the right to modify its data protection policy at its discretion, or as a result of changes in legislation, case law, or business practices.

If the DATA CONTROLLER makes any modifications, the new text will be published on this website, where the DATA SUBJECT can access and become aware of the applicable data protection policy.